Distributor profile: ImportTehSnab Ltd.

ImportTehSnab is the largest distributor of conveyor chains in Russia, based in St. Petersburg. The company was founded in 2006, and in the years since, they’ve built a reputation as a key provider of high quality imported spare parts. Their product offering includes conveyor chains, roller chains, hydraulic equipment, and saw blades – as well as a wide range of other industrial components.

Today, the company represents a number of leading European manufacturers. They operate in six branches across Russia, with a team of 45 seasoned industry professionals led by original founder and General Director Evgenii Koriakin.

15 years of quality service

ImportTehSnab built their initial conveyor chain expertise serving the lumber industry – still a major segment – and has since expanded to pulp and paper. In reality, their full product offering and wide representation takes them into nearly every industrial segment in Russia.

From the start, their aim has been to ensure the uninterrupted operation of their clients’ production processes. They’ve stayed competitive through sourcing high quality spare parts abroad and delivering them to customers with a winning combination of quality and price. According to ImportTehSnab, by cooperating directly with suppliers and manufacturers, they’ve been able to operate efficiently and provide the best solutions for customer needs, including specialized chain and parts.

“We’ve been working closely with suppliers and clients in heavy industry for a long time, so we’ve developed a deep understanding of our product range and the needs of our customers,” says Koriakin.

A steady conveyor chain partner

Koriakin initially connected with FB Group in 2003 and went on to found ImportTehSnab three years later.

“I was on the hunt for high quality conveyor chains and found FB Ketten, who then referred me to FB Ketju, and we’ve been working together ever since. We’ve maintained a professional relationship with FB Ketju now for close to 20 years, and by now we know their products inside and out.”

Koriakin attributes his long partnership with FB Ketju to their high-quality European materials paired with stellar service and support.

“Their materials are of exceptional quality. For our customers, one of the most important characteristics of FB Ketju chain is their long lifecycle. Many of our clients are accustomed to changing their chain every year, but with FB Ketju, their normal operating life is three to five years. It really sets them apart in terms of value.”

Koriakin also emphasizes the benefits of sticking with an OEM – many of his clients are already using Nordic-made equipment like FB Ketju. Using original spare parts means the equipment performs exactly as intended, and after-sales service, for example by an FB Ketju technician, can be provided more easily.

“FB has always been very comfortable to work with. They provide us with excellent guidance and technical support when we or our customers need it. Everything arrives on time – even specialty chains for customers that need customized solutions. We pass that benefit on to our customers, because it enables us to operate quickly and efficiently.”

As for the future, ImportTehSnab sees the cement industry as the next major opportunity for FB Ketju in Russia, and they’re looking forward to getting back to presenting FB Ketju products at trade exhibitions as soon as possible.

When asked what he’d like to say to potential customers, Koriakin has one thing to say:

“FB Ketju is the best choice when it comes to time-tested quality. It’s invaluable, absolutely.”

CONTACT
Tel: +7 (812) 595-35-00
E-mail:
sale@importtehsnab.ru
Website: https://importtehsnab.ru/